Privacy Policy — How 123jili.ph
Protects Your Personal Information

1. Introduction

123jili.ph (the "Platform," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your data when you access or use our website, mobile applications, and related services (collectively, the "Services").

By registering an account, accessing the Platform, or using any of our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any provision of this Privacy Policy, you must immediately cease all use of 123jili.ph and refrain from creating an account.

This Privacy Policy is governed by the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as well as all other applicable Philippine laws and regulations concerning data protection and privacy.

2. Information We Collect

2.1 Personal Information You Provide

When you register an account on 123jili.ph, we collect the following personal information directly from you:

• Identity Information: Full name, date of birth, gender, nationality, and government-issued identification numbers (e.g., passport, driver's license, or national ID)
• Contact Information: Email address, mobile phone number, and residential address
• Account Credentials: Username, password, and security questions
• Payment Information: Bank account details, GCash or PayMaya account numbers, and transaction history
• Verification Documents: Copies of government-issued IDs, proof of address, and selfie photos for identity verification purposes

2.2 Information Collected Automatically

When you access or use 123jili.ph, we automatically collect certain technical and usage information, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, and unique device identifiers
• Log Data: IP address, access times, pages viewed, links clicked, and referring URLs
• Location Data: Approximate geographic location based on your IP address
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, and similar technologies to enhance user experience and analyze platform usage
• Gaming Activity: Bet history, game preferences, win/loss records, session duration, and gameplay patterns

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Processors: Transaction data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment providers
• Identity Verification Services: Verification results from third-party KYC (Know Your Customer) and AML (Anti-Money Laundering) service providers
• Fraud Prevention Services: Risk assessment data from fraud detection and prevention partners
• Marketing Partners: Referral data and campaign performance metrics from affiliate partners and advertising networks

3. How We Use Your Information

123jili.ph uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your player account, including authentication, password resets, and account recovery
• Transaction Processing: To process deposits, withdrawals, and other financial transactions securely and efficiently
• Identity Verification: To verify your identity, age, and eligibility to use the Platform in compliance with Philippine gaming regulations and anti-money laundering laws
• Service Delivery: To provide access to games, process bets, calculate payouts, and deliver promotional offers and bonuses
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance via live chat, email, or phone
• Security and Fraud Prevention: To detect, prevent, and investigate fraudulent activity, unauthorized access, money laundering, and other illegal or prohibited conduct
• Responsible Gaming: To monitor gaming behavior, enforce deposit limits, implement self-exclusion measures, and promote responsible gaming practices
• Marketing and Communications: To send you promotional offers, newsletters, game updates, and other marketing communications (you may opt out at any time)
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of 123jili.ph
• Legal Compliance: To comply with applicable laws, regulations, court orders, and requests from government authorities, including PAGCOR oversight and reporting requirements

4. How We Share Your Information

123jili.ph does not sell or rent your personal information to third parties. However, we may share your data with the following categories of recipients under specific circumstances:

4.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment processors (GCash, PayMaya, banks) to facilitate deposits and withdrawals
• Identity verification and KYC/AML compliance providers
• Cloud hosting and data storage providers
• Customer support and live chat platforms
• Marketing and analytics services
• Fraud detection and cybersecurity partners

These service providers are contractually obligated to protect your personal information and may only use it for the specific purposes for which it was disclosed.

4.2 Legal and Regulatory Authorities

We may disclose your personal information to government agencies, law enforcement, regulatory bodies (including PAGCOR), and courts when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with legal obligations, court orders, or subpoenas
• Enforce our Terms and Conditions or other agreements
• Protect the rights, property, or safety of 123jili.ph, our users, or the public
• Investigate or prevent fraud, money laundering, or other illegal activity

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization. You will be notified via email or prominent notice on the Platform before your data is transferred and becomes subject to a different privacy policy.

5. Data Security

123jili.ph employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption, the same technology used by major Philippine banks
• Secure Storage: Personal information is stored on secure servers with restricted access, firewalls, and intrusion detection systems
• Access Controls: Only authorized personnel with a legitimate business need can access your personal information, and all access is logged and monitored
• Regular Audits: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential risks
• Employee Training: All employees and contractors are trained on data protection best practices and are bound by confidentiality agreements

While we take all reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge that you provide your personal information at your own risk.

6. Data Retention

123jili.ph retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Active Accounts: Personal information is retained for the duration of your account's active status
• Closed Accounts: After account closure, we retain certain data for up to seven (7) years to comply with legal, regulatory, and tax obligations, as well as to resolve disputes and enforce our agreements
• Transaction Records: Financial transaction data is retained for a minimum of five (5) years in accordance with Philippine anti-money laundering regulations
• Marketing Data: If you opt out of marketing communications, we retain your contact information on a suppression list to ensure we do not contact you again

After the applicable retention period expires, we securely delete or anonymize your personal information in accordance with our data retention and disposal policies.

7. Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you
• Right to Rectification: You may request correction of inaccurate or incomplete personal information
• Right to Erasure: You may request deletion of your personal information, subject to legal and regulatory retention requirements
• Right to Object: You may object to the processing of your personal information for direct marketing purposes
• Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time

To exercise any of these rights, please contact our Data Protection Officer at support@ 123jiliph.net. We will respond to all verified requests within thirty (30) days in accordance with applicable law.

8. Cookies and Tracking Technologies

123jili.ph uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use our Services.

8.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function properly, including session management, authentication, and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, game favorites, and display options to personalize your experience.
• Analytics Cookies: Help us understand how users interact with the Platform, which pages are most visited, and where improvements can be made.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of 123jili.ph.

9. Children's Privacy

123jili.ph is strictly intended for users who are at least 21 years of age. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information and close the associated account.

If you believe that a minor has registered an account or provided personal information to 123jili.ph, please contact us immediately at [email protected] so we can investigate and take appropriate action.

10. Third-Party Links and Services

The Platform may contain references to third-party payment providers and service partners. 123jili.ph is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with our Platform, including GCash, PayMaya, BPI, BDO, and Metrobank.

11. Changes to This Privacy Policy

123jili.ph reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by posting the updated policy on the Platform and updating the "Last Updated" date at the top of this page. For significant changes, we may also send you a notification via email or in-app message.

Your continued use of 123jili.ph following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.

12. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Data Protection Officer:

• Email: [email protected]
• Platform: Via the live chat feature available 24/7 on 123jili.ph

We are committed to resolving all privacy-related inquiries promptly and transparently. All requests will be acknowledged within 72 hours and fully resolved within 30 days.